Yes! We have a showroom in Livingston, NJ and an office in New York City.

Yes! We have a showroom in Livingston, NJ and an office in New York City.

Someone at NicoleHD Jewelry is available to answer your emails and phone calls;
Monday - Friday from 10AM until 5:30PM EST.

Our Livingston showroom is open by appointment;
Monday, Wednesday, Thursday, and Friday from 10AM until 5:30PM EST.

You may schedule an appointment in our NYC office on Tuesdays.

It’s easy! Just send us an email at info@nicolehdjewelry.com or call us at 1-833-464-2653.

Yes! We work with people remotely all the time! Instead of coming to our showroom in NJ or our NYC office we will meet with you by FaceTime or Zoom. We will discuss what you are interested in, whether it is loose diamonds for a new ring or something fabulous from our showroom display.

Yes! A big part of our business is custom jewelry. We make engagement rings for clients all the time, as well as wedding bands, cocktail rings, necklaces, earrings, and bracelets. We also specialize in repurposing vintage jewelry into something modern, unique, and very special. Click here to see our custom fine jewelry page.

All of our jewelry is crafted from 14k or 18k gold and natural diamonds and/or gemstones.

Good question! Best way to figure this out is with a NicoleHD Jewelry ring sizer, which can be ordered here.

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You can also send us an email at info@nicolehdjewelry.com or give us a call at 1-833-464-2653 and let us know you’d like to get pierced. We will add you to our waiting list, and then text or email you when we have our next date set.

No! NicoleHD Jewelry gift cards do not expire, but don’t wait too long to come visit us! We have lots of beautiful jewels in stock!

Just click on Gift Message and write what you want written on the card and we will include a handwritten note with your gift.

Yes! You can create a gift registry online or you can make an appointment to come to our showroom in New Jersey and we can help you!

Yes! All of our registries are password protected.

We recommend 3 - 8 weeks before an event/birthday where friends/relatives are looking to get you something they know you will love.

Items on our website that are in stock will be shipped within 1 -3 business days. Please allow 4 - 8 weeks for made to order items. All of our packages are shipped through UPS and are fully insured and require a signature.

Please contact us at info@nicolehdjewelry.com and we will be happy to help you! In general, orders can be changed or canceled before they are fully processed.

No, only one coupon code can be applied to each order.

You will be charged upon placing the order. Most made to orders will be ready for delivery within 4 - 8 weeks.

On our website we accept all major credit cards, debit cards, paypal and affirm.

Affirm lets you buy now and pay later using a credit card. To learn more about affirm click here.

All of our packages are shipped fully insured via UPS, and require signature upon delivery.

No! UPS shipping within the contiguous United States is complimentary (does not include Alaska, Hawaii, or U.S. territories). All orders under $500 ship UPS ground and all orders over $500 ship UPS 2-day air. There is a $40 charge for overnight UPS shipping.

Yes! However, we charge for international shipping. Our fee is $100 for anything under $1500 and $150 for anything over $1500.

Yes. However, please know that showing in your jewelry will subject it to soap and lotions which will cause the jewelry to become dirty faster than if the jewelry is not worn in the shower. If you are ok with cleaning your jewelry more often, we are ok with you showering in it!

Yes, you can. Just know that if you are a restless sleeper, delicate items can sometimes get caught in your bedding.

We recommend Connoisseurs fine jewelry cleaner and a super soft jewelry cloth.